Why are new updates so tempting? With new fixes and features added, you can just feel them calling to you to install them. That may be one of the things I now miss with the new Mac OS Mavericks. It just installs them for you. I don’t get to see what is changing. Well with so much digital equipment in the church these days, it seems like a full time job just keeping things up to date. However, there is a good time and a bad time to install these.
Last Christmas season, while tuning our wireless microphones, I noticed there was a firmware update for the receivers. The temptation was too great, and I began installing. The first 6 units went just fine. Then it happened. I bricked the seventh wireless. If you’re not sure what that means, its a term for when a piece of electronic equipment gets misconfigured or damaged from an update and it no longer functions. It’s basically a brick to you. Yep, I did it: I bricked the unit and had to send it back to the manufacturer for repair.
Now I was not wrong in installing updates, and the problem that occurred could have happened to anyone at anytime. But I was stupid to do it at our busiest season when the microphones were functioning just fine. Sometimes though you have no choice, as in the case with a few video recorders we own at Northview. These units had a bug in them, and we had to install the update in order to use them effectively in our system. That was a risk worth taking because they were no good to us the way they were.
Technology will fail, and cause you headaches at the most inconvenient times, like these pictures of our backscreen with a giant 80’x30′ blue screen of death showing on it (thank you Microsoft). But during this ever important season, don’t tempt the update gods. Do your best to hold off when your schedule allows for proper testing and even time to repair if need be. This post may seem common sense; but as someone who has been in live production as long as I have, I still do stupid things at times, and we could all use a good reminder.
Okay, I spilled my guts on the internet, care to join me and share your story?